STANDARD PARTNER TERMS

Hanoch Financial Technologies Private Limited · butter.money

Last updated: 20 May 2026

1.

Definitions

Home Loan (HL)Any fresh home loan, balance transfer (BT), top-up loan, plot loan, construction loan, or composite loan (plot + construction) arranged through Butter Money's Lending Partners.
Loan Against Property (LAP)A loan secured against a residential or commercial property, arranged through Butter Money's Lending Partners.
Lending PartnerAny bank, HFC, NBFC, or other financial institution with whom Butter Money has an active arrangement for loan origination.
Commission / Pay-inThe fee received by Butter Money from a Lending Partner upon successful disbursal of a loan.
PayoutThe share of Commission payable by Butter Money to the Partner, as set out in the Partner's Letter Agreement.
Marketing PartnerA partner who sends unqualified leads — via performance campaigns, content funnels, data files, or affiliate channels — and whose leads are tagged to an agreed source identifier. Butter Money handles all qualification, advisory, documentation, and disbursal.
Channel PartnerA partner who refers a prospective Borrower to Butter Money with a name, contact, and loan requirement. Butter Money handles eligibility, lender matching, documentation, application, and disbursal.
SUB-DSA PartnerA partner who sources the lead, collects KYC, income, and property documents, and manages bank-side follow-ups through to disbursal. Butter Money provides lender access, BRE-led matching, and post-disbursal advisory.
Valid LeadFor Lead Generation and Lead Gen + Fulfilment Partners: a referral including the Borrower's name, mobile number, income details, and loan or property requirement, submitted through Butter Money's designated channel. For Marketing Partners: a lead tagged to the agreed UTM or source identifier, with a valid name and contact number.
Disbursed CaseA loan application sanctioned and the amount (or any tranche) disbursed by the Lending Partner to the Borrower. For under-construction properties, each tranche constitutes a Disbursed Case, unless the Parties agree otherwise in writing for a specific case.
Borrower / CustomerAny individual or entity referred by the Partner for an HL or LAP through Butter Money.
ClawbackRecovery of Payout already credited to the Partner, triggered as specified in Clause 6.9.
KYC DocumentsFor individuals: Aadhaar and PAN. For entities: GST registration certificate, entity PAN, and authorised signatory PAN.
FraudAny act or omission by the Partner intended to deceive Butter Money, a Lending Partner, or a Borrower — including fabricated or forged documents, misrepresentation of Borrower income or identity, and deliberate suppression of material information.
2.

Appointment and Scope

2.1 Appointment

Butter Money appoints the Partner as a non-exclusive Partner to refer, and where applicable facilitate, HL and LAP cases from prospective Borrowers across India. The Partner's type (Marketing Partner, Channel Partner, or SUB-DSA Partner) is specified in the Partner's Letter Agreement and determines the obligations and Payout applicable to each case.

2.2 Case-Level Role

The Partner's Payout tier follows the Partner type specified in the Letter Agreement. The applicable percentage is set out in Schedule A of the Partner's Letter Agreement.

2.3 Non-Exclusivity

The Partner may work with other lenders, aggregators, or financial institutions simultaneously. Any case sourced using Butter Money's leads, technology, Lending Partner introductions, or partner portal shall be processed exclusively through Butter Money for the duration of that case as per the agreement.

2.4 Product Coverage and Territory

This Agreement covers HL and LAP across India. Additional products may be added by written addendum.
3.

Partner's Obligations

3.1 Marketing Partners

A Marketing Partner shall:
  • Submit leads with agreed upon attribution conditions. Only leads attributed to the agreed source qualify for Payout.
  • Ensure each lead includes a valid name and contact number. Spam, duplicate, or out-of-target-group leads are not eligible for Payout.
  • Not guarantee loan approval, interest rates, or processing outcomes to prospective Borrowers.
  • Not collect any fee, charge, or payment from a Borrower at any stage.
  • Comply with applicable advertising, data protection, and telemarketing laws, including DPDP Act 2023 and TRAI regulations.

3.2 Lead Generation Partners

A Lead Generation Partner shall:
  • Submit Valid Leads through Butter Money's designated portal or channel with accurate and complete information.
  • Not make any representation guaranteeing loan approval, specific interest rates, or processing timelines.
  • Not collect any fee, charge, or payment from the Borrower at any stage.
  • Not engage in any misleading, coercive, or unfair practice towards Borrowers.

3.3 Lead Gen + Fulfilment Partners

A Lead Gen + Fulfilment Partner shall, in addition to the obligations in Clause 3.2:
  • Collect complete KYC, income, and property documents from the Borrower as required by the applicable Lending Partner.
  • Manage bank-side follow-ups, query responses, and file tracking through to disbursal.
  • Keep the Borrower informed of their application status.
  • Submit accurate and complete documentation and not suppress or misrepresent any material information.

3.4 Obligations Common to All Partners

All Partners shall:
  • Identify themselves accurately to prospective Borrowers as a Channel Partner for Butter Money (Hanoch Financial Technologies Private Limited).
  • Comply with RBI's guidelines on DSAs and Channel Partners, the DPDP Act 2023, the PMLA 2002, and applicable consumer protection laws.
  • Not contact any individual on the NDNC or DND Registry.
  • Maintain all licences and registrations required to carry on business.
  • Use Borrower data solely for processing cases under this Agreement. Not transfer, sell, or share Borrower data with any third party without Butter Money's prior written consent.
  • Implement reasonable safeguards against unauthorised access to Borrower data and notify Butter Money promptly of any actual or suspected data breach.
4.

Butter Money's Obligations

Butter Money shall:

  • Provide the Partner with access to its lender ecosystem, BRE-led matching technology, and partner portal.
  • For Lead Generation and Lead Gen + Fulfilment cases: submit loan files to suitable Lending Partners and manage post-submission processing.
  • For Marketing Partner cases: handle all qualification calls, eligibility checks, lender matching, documentation, application, follow-ups, and disbursal.
  • Provide real-time case tracking and status updates via the partner portal.
  • Pay the Partner the applicable Payout as per the Partner's Letter Agreement and Clause 6.
  • Provide reasonable training, scheme updates, and product information.
5.

Onboarding and Eligibility

5.1 KYC and Activation

The Partner shall submit the following prior to activation:
  • Individuals: Aadhaar card and PAN card.
  • Entities: GST registration certificate, entity PAN, and authorised signatory PAN.
  • Activation is subject to satisfactory KYC verification. Butter Money may reject or suspend an onboarding application at its discretion.
  • Partners above the GST threshold under the CGST Act 2017 must hold a valid GSTIN and raise GST-compliant invoices. Partners exempt from GST shall provide a written declaration.
6.

Payout and Payment Terms

Payout percentages and volume slabs are specific to each Partner and are set out in the Partner's Letter Agreement.

6.1 Payout Structure

The Partner's Payout is a percentage of the Commission received by Butter Money from the Lending Partner on each Disbursed Case, based on the Partner type and monthly volume tier as set out in the Partner's Letter Agreement.

6.2 Payout Trigger

Payout becomes due upon disbursal verification by the Lending Partner's central team. Butter Money shall credit the Payout within 7 business days of receiving that confirmation.

6.3 Pipeline Protection on Scheme Revision

If Butter Money revises the Payout structure, any case already submitted to a Lending Partner at the time of revision is paid under the prior terms. The new terms apply to cases submitted after the revision date.

6.4 Under-Construction Property Cases

For under-construction property loans, Commission is received in tranches linked to construction milestones. The Partner's Payout is computed and credited on each tranche as Butter Money receives the corresponding Commission. The Parties may agree in writing to an alternative Payout structure for a specific case before the first tranche disbursal.

6.5 TDS and GST

TDS is deducted at 2% where the Partner's Aadhaar and PAN are linked, and at 20% where they are not, under the Income Tax Act 1961. GST on Payout is released only after the Partner's liability is confirmed in Butter Money's GSTR-2B.

6.6 Invoice Requirement

The Partner shall raise a valid monthly invoice. Payment within 7 business days of disbursal verification or within 45 days of invoice date, whichever is earlier.

6.7 Slab Computation

Monthly volume is the combined disbursed amount across all Lending Partners within a calendar month, computed separately for HL and LAP. Insurance amounts are excluded. For Marketing Partners, volume includes only cases traceable to the Partner's agreed source identifier.

6.8 Subvention and Processing Fee Adjustments

Where a Lending Partner applies subvention to a case, or where a Borrower benefit or processing fee concession is extended on a case, the corresponding amount is incorporated into the payout computation for that case and reflected in the net Payout credited to the Partner. The Partner is informed of any such adjustment at the time of payout. Custom terms on Borrower benefits, where applicable, are agreed in writing on a case-by-case basis.

6.9 Clawback

Butter Money may recover previously credited Payouts in the following events:
  • The Borrower forecloses or executes a balance transfer within the Lending Partner's lock-in period, resulting in a Commission clawback to Butter Money.
  • The Borrower defaults within 90 days of disbursal.
  • The Lending Partner reverses Commission for any reason attributable to misrepresentation or incomplete documentation by the Partner.

Clawback amounts are recovered from future Payouts within the Lending Partner's recovery timeline. Butter Money will notify the Partner in writing before any deduction. If future Payouts are insufficient, Butter Money may invoice the Partner directly, payable within 15 business days.

6.10 Lender Non-Payment

Payout is contingent on Butter Money receiving the corresponding Commission from the Lending Partner. If a lender delays, withholds, or reverses Commission for reasons not attributable to the Partner, Payout for that case is deferred until Commission is received. If Payout has already been credited before a lender reversal, Butter Money may recover it under Clause 6.9.

6.11 Per-Case Caps

Bank-wise per-case INR caps, where applicable, follow each Lending Partner's published rules and may modify the absolute Payout amount.

6.12 Dispute on Payout

The Partner may raise a payout dispute within 30 days of the Payout credit date by written notice. Butter Money will resolve bona fide disputes within 15 business days. Confirmed errors are reconciled in the next payout cycle. The right to raise a payout dispute survives termination for 90 days. All other claims survive for the applicable limitation period under Indian law.
7.

Nature of Relationship

This Agreement is on a principal-to-principal basis. The Partner is an independent contractor and not an employee, agent, partner, or representative of Butter Money. Nothing creates a partnership, joint venture, or employment relationship. The Partner has no authority to bind Butter Money and is solely responsible for its own statutory obligations.
8.

Intellectual Property

Butter Money retains all rights in its brand, trademarks, technology, BRE tools, and partner portal. The Partner is granted a limited, non-exclusive, revocable licence to reference Butter Money's name solely for introducing its services to prospective Borrowers, subject to prior written approval for any marketing material.

The Partner shall not use Butter Money's name, logo, or branding in any advertising, social media, or promotional material without prior written approval.

9.

Confidentiality

Each Party shall keep the other's Confidential Information strictly confidential. "Confidential Information" includes Agreement terms, Payout rates, lender relationships, Borrower data, technology, and business strategies. These obligations do not apply to information publicly available through no breach of this Agreement, or required to be disclosed by law with prior notice. These obligations survive termination for 3 years.
10.

Non-Solicitation and Non-Circumvention

During the term and for 12 months following termination:

  • The Partner shall not directly approach any Lending Partner introduced through Butter Money to establish a direct origination arrangement bypassing Butter Money, in respect of cases sourced during the term.
  • Neither Party shall solicit or recruit the other Party's employees or key personnel.
11.

Representations and Warranties

11.1 Partner

The Partner represents and warrants that it is duly authorised to enter this Agreement, holds all required licences, and will not engage in fraudulent, misleading, or coercive conduct. All leads and documentation provided are genuine and obtained with the Borrower's knowledge and consent.

11.2 Butter Money

Butter Money represents and warrants that it is duly incorporated under the Companies Act 2013, has the authority and lender relationships to provide the services in this Agreement, and shall comply with applicable laws including RBI guidelines and the DPDP Act.
12.

Indemnity and Limitation of Liability

12.1 Partner Indemnity

The Partner shall indemnify Butter Money and its officers from any claims, losses, or regulatory action arising from: (a) misrepresentation to a Borrower or Lending Partner; (b) any fee collected from a Borrower; (c) breach of applicable law; or (d) Fraud or wilful misconduct.

12.2 Limitation of Liability

Neither Party shall be liable for indirect or consequential damages. Butter Money's aggregate liability shall not exceed total Payouts credited in the three months preceding the event.
13.

Term and Termination

13.1 Term

This Agreement comes into force on the Effective Date and remains in effect for one year, auto-renewing annually unless either Party gives 30 days' written notice of non-renewal.

13.2 Termination for Convenience

Either Party may terminate without cause on 60 days' written notice. Accrued obligations continue to apply.

13.3 Immediate Termination

Butter Money may terminate immediately upon: Fraud; collection of any fee from a Borrower; material breach of RBI guidelines; a data breach caused by the Partner; or insolvency of the Partner.

13.4 Breach and Cure

For other breaches, the non-breaching Party gives written notice. The breaching Party has 15 days to remedy. If not remedied, the non-breaching Party may terminate with 30 days' written notice.

13.5 Post-Termination

Payouts on cases disbursed before termination are paid under this Agreement, subject to clawback. No Payout is due on pipeline cases not disbursed by the termination date. Upon termination, the Partner ceases use of Butter Money's branding, deletes Borrower data, and certifies compliance within 7 days.
14.

Force Majeure

Neither Party is liable for failure due to circumstances beyond its reasonable control, including natural disasters, acts of government, war, epidemics, or telecommunications failure. The affected Party notifies the other within 7 business days. If the event continues beyond 90 days, either Party may terminate with 30 days' notice.
15.

Governing Law and Dispute Resolution

This Agreement is governed by Indian law. Disputes are first addressed through good-faith discussions for at least 30 days. If unresolved, disputes go to binding arbitration under the Arbitration and Conciliation Act 1996, before a sole arbitrator mutually appointed by the Parties. Seat: Bengaluru, Karnataka. Language: English. Award is final and binding.
16.

Miscellaneous

16.1 Entire Agreement

These Terms and the Partner's Letter Agreement constitute the entire agreement and supersede all prior discussions.

16.2 Amendment

No amendment is valid unless in writing and signed by both Parties. Butter Money may revise these Standard Terms with 30 days' prior notice to active Partners.

16.3 Assignment

Neither Party may assign rights or obligations without the other's prior written consent.

16.4 Waiver

Failure to enforce any provision is not a waiver of the right to enforce it later.

16.5 Severability

If any provision is invalid, the remainder continues in full force.

16.6 Notices

All notices in writing by registered post, courier, or email with read receipt to [email protected]. Address changes notified within 3 business days.

© Copyright Hanoch Financial Technologies Pvt. Ltd.

For partner queries, write to [email protected]

Butter money footer logo
buttermoney
Simplifying home financing with transparency, innovation, and customer-first solutions. Empower your journey to homeownership.
Hello! Ask me anything...